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  #1  
Old 13-10-2015, 11:39
Belsie Belsie is offline
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Angry Park changing rental rules after purchase of caravan

Hi,

I'm new here so apologies if i'm in the wrong section.

I have a private caravan on Manorbier Country Park. I bought this 7 years ago and was advised I could keep it for at least 15 years on the park, or even longer if we kept it clean and in good order. I was also advised I could rent the van, and this is what I have always done to help with the costs. Now 7 years later, I have been advised that I am now no longer able to rent my van as it is over 10 years old but I may still keep it on the site. They have advised me that they have had to put these new rules in place in order for them to maintain a high standard and a 5 star grading.

I feel let down and misled as we bought our caravan on the basis of being able to rent it for at least 15 years, and without any rent can not afford to keep the caravan. I would not have paid the money I did if they had said we could rent for 7 years only.

Can anyone let me know if they can do this and change their terms, I have no contract. I could understand it if they were doing this on all future sales but to do it to owners who have already bought on the basis of being able to rent seems unfair.

Thanks in advance for any help.
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Old 13-10-2015, 12:05
RRRob RRRob is offline
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If you have a written contract with your original terms clearly stated then yes I would say you have a case. If it was a verbal agreement, probably not. Since they are honouring the age and condition limits but not the rental ability, if you have a written contract, you would need to have the allowable rental period clearly stated I would think. We have several site owners here who would probably offer better advice, but I would say your rights depend on the written agreement.
There are specialist solicitors that deal with both residential park home & holiday home matters such as Tozers. You could try them but first I would try speaking to the park owners if possible.

http://www.tozers.co.uk/our-services...al-park-homes/

Last edited by RRRob; 13-10-2015 at 12:13.
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Old 13-10-2015, 12:13
Belsie Belsie is offline
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Many thanks RRRob for your reply. We weren't given a contract unfortunately.
Thanks for your advice.
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Old 13-10-2015, 13:21
treetopper treetopper is offline
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Quote:
Originally Posted by Belsie View Post
Many thanks RRRob for your reply. We weren't given a contract unfortunately.
Thanks for your advice.
they can do it...
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  #5  
Old 13-10-2015, 16:59
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Maddy Maddy is offline
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On our site we can rent for as long as you like but the site wont rent it on our behalf after ten years.
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Old 15-10-2015, 09:42
mick1950 mick1950 is offline
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with peoples expectations nowahdays,i can understand where the park is coming from.to keep a 5 star rating,they have to ensure rental vans are of the highest standard.if renters are renting direct from the van owner,and there is a complaint,the renter tends to blame the park.
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Old 15-10-2015, 12:36
Belsie Belsie is offline
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Thanks for all the replies. I queried the age of vans with the tourist board who give out the star awards and this is what they said: "The British graded holiday parks scheme criteria does not specify any requirements with regards to ages of caravans or length of time they can be on site before being replaced". So, it would seem as if the park has perhaps misinterpreted something somewhere. But either way they have now changed their rules, and gone back on what was originally agreed. Perhaps this is allowed, and a common thing among parks but is very underhand when financial decisions are made on the information you are given.
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Old 15-10-2015, 14:54
treetopper treetopper is offline
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Quote:
Originally Posted by Belsie View Post
Thanks for all the replies. I queried the age of vans with the tourist board who give out the star awards and this is what they said: "The British graded holiday parks scheme criteria does not specify any requirements with regards to ages of caravans or length of time they can be on site before being replaced". So, it would seem as if the park has perhaps misinterpreted something somewhere. But either way they have now changed their rules, and gone back on what was originally agreed. Perhaps this is allowed, and a common thing among parks but is very underhand when financial decisions are made on the information you are given.
Verbal agreements are commission based My query would be to your site can I have a written agreement and a copy of site rules....I have to agree about financial decisions based on "salesman" patter...
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