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Insurance Discussion about all issues related to static caravan insurance, from which insurer to how best to make a claim.

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Old 06-07-2013, 10:04
GULLARM GULLARM is offline
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Default insurance question

Morning.

I have just had an invoice from my caravan park saying they don't have insurance details for my van. I handed a copy into the office last year but that's not the question.

I called them up and said I would email it to them it but they emered and arrrd and asked for it be faxed?? ( this is 2013 not 1980, more like she cant use a computer) , but the site is asking for the park copy, to which I replied "what's a park copy".

I'm confused as I did it all the insurance online and they emailed me the policy docs, but nothing to send to the site. The Caravan site also said they should have sent them a copy as well? They told me call the insurer and ask them to send it to them or fax it over. Well I called them and they are mega busy and I got stuck in a queue and I haven't got time to be on the phone all day.

So can anyone shine any light on this, its all Greek to me. Think the sun has gone to my head.
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Old 06-07-2013, 11:16
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Maddy Maddy is offline
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Can't speak generally but I only have my hard copy and just flashed it before the receptionists eyes when I paid my rent.
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Old 06-07-2013, 11:26
arronbrook arronbrook is offline
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We currently insure with the company our park deal with so don't pay extra admin and it gets sorted betwixt the two we just ring up get the quote and pay then get our copy through the post. The quotes have always been reasonable so we have stuck with the same company although I am tempted next time its due to get a quote from someone on here as well as they deal with caravan insurance all the time they should be able to sort out any hitches as of the kind you are having - I would think - may they will post later and give a professional opinion for you.
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Old 06-07-2013, 11:59
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bluemax90 bluemax90 is offline
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If they are busy, print the schedule or Certificate off, find who or what department wants it and post it - cost is second class stamp.
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Old 06-07-2013, 13:04
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indianwells indianwells is offline
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Quote:
Originally Posted by bluemax90 View Post
If they are busy, print the schedule or Certificate off, find who or what department wants it and post it - cost is second class stamp.
This. A copy of the schedule is all the park need.
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Old 07-07-2013, 17:48
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Tiamaria589 Tiamaria589 is offline
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Quote:
Originally Posted by Maddy View Post
Can't speak generally but I only have my hard copy and just flashed it before the receptionists eyes when I paid my rent.
that's what I did, and she took it away and photocopied it and then gave me mine back x
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